SHIPPING EU
Shipping costs
Because we want to offer you a unique shopping experience, shipping within the EU is completely free .
Shipping time
We know how important fast and secure deliveries are.
Therefore, your order within Germany will be carefully packaged and shipped insured to ensure it arrives safely.
Delivery usually takes 1-3 working days , so you can soon hold your desired products in your hands.
SHIPPING TO SWITZERLAND
1. What shipping options are available?
We ship to Switzerland exclusively via DHL Paket International .
The delivery time is approximately 4–6 working days .
2. Do I have to pay German VAT?
No ✅ – we do not charge German VAT for deliveries to Switzerland.
The prices in the shop are net prices .
3. What are the delivery costs to Switzerland?
Swiss Post / DHL Switzerland charges the following fees for delivery:
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Swiss import VAT ( 8.1% ) on the value of goods + shipping.
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Processing fee / presentation fee ( approx. 18–25 CHF per shipment )
4. Why are these additional costs incurred?
Switzerland levies VAT on all imports.
In addition, the postal service charges a processing fee for customs clearance.
We as retailers have no influence on these costs.
5. Can I pay all costs upfront (DDP)?
No – that's not possible with DHL Parcel International .
The additional costs must always be paid upon delivery in Switzerland .
SHIPPING TO THE UNITED KINGDOM (UK 🇬🇧)
1. What shipping options are available?
Shipping to the United Kingdom is handled by DHL Paket International .
The delivery time is approximately 4–7 working days .
2. Will German VAT be charged?
No ✅ – we do not charge German VAT on deliveries to the United Kingdom.
All prices in the shop are net prices .
3. What additional costs might be incurred?
The following fees may apply when importing goods into the United Kingdom:
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British import VAT (currently 20%) on the value of goods + shipping
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Customs duties may apply, depending on the value of the goods and the product category.
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Delivery service fee (e.g. Royal Mail / DHL UK)
4. Why are these costs incurred?
Since Brexit, the United Kingdom has been considered a non-EU country .
Therefore, shipments are subject to British import tax and customs clearance.
We as retailers have no influence over these fees.
5. Can all costs be paid in advance (DDP)?
No – shipping is DAP (Delivered At Place) .
All import duties and fees must be paid upon delivery in the United Kingdom.